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Online Casinos and How They Have Improved

Online gambling has been around since 1994 getting off to a slow start, yet becoming more and more popular year by year. One of the major improvements of online casinos over the years has been faster Internet speeds, with faster Internet, most casinos have been able to roll out better technology and offer better games with more appealing graphics and sound.

In the late 90´s, people where happy playing a few five wheel slots with slow and clunky spinning reels, and maybe only a half a dozen games to choose from.

Now many casinos offer hundreds of games, with many variables, it’s not uncommon to see one of our favorite movie releases turned in to a fun and exciting casino game.

Live video poker and blackjack

Online video poker has made sitting at a poker table a thing of the past, now most casinos have brought real-time poker playing where you can pick different rooms with varying skill levels with the ability to chat with players in real-time.

This can all be done from the comfort of your home, making this game just as exciting as if you where at a land based สมัคร ufabet .

Online scratch cards

Many of us are familiar with scratch cards, now instead of buying them at your local convenience store, you can actually play scratch cards online. Many modern casinos offer a variety of games and of course they keep getting better. Scratch cards are lots of fun and a very inexpensive form of entertainment.

Bonus Options

In the past, few casinos offered bonus options, but now almost all major casinos offer sign up bonuses, as well as weekly promotions for VIP players. This is a huge advantage for many players. One thing players should keep in mind is that online casinos want your business, so shop around to find the best deals.

Banking and security

In the past, one of the biggest complaints from customers was the banking options or people getting ripped off and cheated out of their winnings, this is not to say that there are still not a few rogue casinos out there, but the online casino industry has become more regulated. Most casinos offer very good security measures to keep your information private and safe, implementing several measures to prevent fraud and identity theft.

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Online Casinos Must Offer More Honest Advice

Trust is one of mans key decision making criteria when meeting new people for the first time. I mean think about it. If you want to buy a house, select a new computer or even decide where to take your partner for dinner for that special occasion, what do you do? You ask someone for their advice. In the case of house you’ll ask lots of people from a range or agents or realtors to friends and family. And of course you are right to. It’s a big outlay. It also affects your life experience. If you select the wrong house you’ll be reminded every time you walk up to the front door.

What about those more personal experiences like dinner with your partner? Get the wrong advice and consequently pick the wrong type of restaurant for a birthday or anniversary and you’ll have just wasted your money. No romantic end to the evening for you.

สมัคร ufabet , independent online casino aggregator, recently published a survey which had some quite surprising results. The bottom line is that online casinos are losing thousands of customers every day.

Jon Hingston, Customer Satisfaction Manager at Casino Genie, says, “Our survey of 2,500 online gamblers from over 100 online casinos shows that players want a more personal service. And one the key criteria of that personalized service is trust. Players want honesty and integrity. Sure this will cost the casinos more to manage but the upside will out weigh those costs. The survey figures show that players stay with a casino 5 times longer when customer service meets their expectation. So given this information what we now need to understand is how we can help casinos deliver this and fun experience too.”.

So why does trust matter so much. We talking about hardened gamblers who just want to win money right? No. Hingston tell us, “The bulk of players are new to gambling. And there is huge community of people who are put off by the complexity of the games, the language that we use is confusing and they feel out of their depth. If online casinos want to win advocates for life they need to be ‘your friend’. Behave like the friend at school who taught you the rules of baseball or English cricket without laughing at you. Then you can both enjoy the game more.”

Of the 2,500 online casino players that Casino Genie surveyed just over 1,400 had been playing less than 12 months. Only 24% were loyal to one casino. Over 62% played at four or more casinos.

Interestingly of those players who had been gambling for more than 12 months, there was still a huge amount of players playing at four casinos or more, 48%. Alarmingly for online casinos 78% of these cited poor customer service as a reason for their fickleness. Only 4% of players had found site which they were entirely loyal too. But here is the killer fact. Every one of those 100 people said that the reason they stuck with their casino was because of ‘superb customer service’. Makes you think doesn’t it. Why isn’t my casino like that?